About This Privacy Policy
jli3 ("we," "us," "our," or "jli3") is committed to protecting the privacy and personal data of every person who visits or registers on the jli3 platform at jli3.org. This Privacy Policy applies to all services offered by jli3, including account registration, game play, financial transactions, customer support interactions, and any promotional communications you may receive.
By creating a jli3 account or using the jli3 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should not use the jli3 platform.
jli3 processes personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the orders and issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, jli3 also observes relevant international data protection standards.
Personal Data We Collect
jli3 collects personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this policy. The categories of personal data we collect include:
2.1 Registration and Identity Data
- Full legal name as it appears on your government-issued identification;
- Date of birth and age verification status;
- Residential address in the Philippines (barangay, city or municipality, province);
- Email address;
- Philippine mobile number (Globe, Smart, DITO, or other carriers);
- Username and hashed password credentials.
2.2 Identity Verification (KYC) Data
- Copies of government-issued Philippine identification documents (UMID, PhilSys national ID, driver's license, passport, or other PAGCOR-accepted documents);
- Proof of address documents where required;
- Facial verification images or selfie photographs submitted during the KYC process;
- Source of funds declarations where required under anti-money laundering protocols.
2.3 Financial and Transaction Data
- Deposit and withdrawal amounts, dates, and transaction references;
- GCash account numbers, Maya account details, bank account details (BPI, BDO, Metrobank, or others), or other payment method identifiers used on the jli3 platform;
- Gaming account balance history and wagering records;
- Bonus and promotion redemption history.
2.4 Technical and Usage Data
- IP address and approximate geographic location derived from it;
- Device type, operating system, and browser information;
- Session duration, pages visited, and in-game activity logs;
- Login timestamps and session identifiers;
- Cookies and similar tracking technology data (see Section 8).
2.5 Communication Data
- Records of customer support interactions via live chat;
- Email correspondence with jli3 support or compliance teams;
- Records of responsible gaming tool activations (deposit limits, self-exclusion requests, etc.).
How We Collect Your Data
jli3 collects personal data through the following means:
- Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a jli3 survey or promotion;
- Automatically — through cookies, server logs, and analytics tools that record technical data about your visit to jli3.org and your use of the platform (see Section 8);
- From third-party payment providers — GCash, Maya, BPI, BDO, Metrobank, and other payment partners share transaction confirmation data with jli3 for the purpose of crediting deposits and processing withdrawals;
- From identity verification services — jli3 may use third-party KYC and document verification providers that process submitted identification documents and return a verification result to jli3;
- From fraud prevention and compliance services — jli3 may receive data from third-party anti-fraud and anti-money laundering screening services to verify that accounts comply with regulatory requirements.
Purpose and Legal Basis for Processing
jli3 processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The table below outlines the primary purposes for which we process your data and the corresponding legal basis for each:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your jli3 account | Contractual necessity |
| Processing deposits, withdrawals, and game transactions in PHP | Contractual necessity |
| Identity verification (KYC) and age confirmation (21+) | Legal obligation / PAGCOR compliance |
| Anti-money laundering screening and fraud prevention | Legal obligation / legitimate interest |
| Responsible gaming monitoring and limit enforcement | Legal obligation / legitimate interest |
| Customer support and complaint resolution | Contractual necessity / legitimate interest |
| Sending transactional communications (deposit confirmations, withdrawal notices) | Contractual necessity |
| Sending promotional and marketing communications | Consent (you may withdraw at any time) |
| Platform analytics and service improvement | Legitimate interest |
| Compliance with regulatory investigations or legal proceedings | Legal obligation |
Sharing Your Personal Data
jli3 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share personal data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:
5.1 Payment Service Providers
When you make a deposit or withdrawal, jli3 shares the minimum necessary transaction data with your chosen payment provider — GCash, Maya, BPI, BDO, Metrobank, or another supported channel — to complete the transaction. Each payment provider operates under its own privacy policy and data protection obligations.
5.2 Identity Verification Partners
To fulfill KYC and age verification obligations, jli3 may engage accredited third-party identity verification providers. These providers process your identification documents and biometric verification data solely for the purpose of confirming your identity and returning a verification status to jli3. They are bound by data processing agreements and are prohibited from using your data for any other purpose.
5.3 Regulatory Authorities
jli3 is required by law and by the conditions of its operating permissions to report certain information to PAGCOR and, where applicable, to the Anti-Money Laundering Council (AMLC) of the Philippines. We will also disclose personal data in response to a valid court order, subpoena, or lawful request from law enforcement authorities.
5.4 Technical Service Providers
jli3 engages technology partners — including cloud hosting providers, platform infrastructure vendors, and analytics tools — who process personal data on our behalf as personal information processors. All such partners are contractually required to handle data only in accordance with jli3's instructions and to maintain appropriate security standards.
5.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of jli3's business, personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the applicable privacy arrangements before the transfer takes effect.
Data Retention
jli3 retains personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable law. The following retention principles apply:
- Active account data — retained for the duration of your account's active status plus a minimum of five (5) years after account closure, in compliance with anti-money laundering record-keeping requirements under the AMLC Regulatory Issuances applicable to casino-style operators;
- KYC and identity documents — retained for a minimum of five (5) years from account closure or the date of the last regulated transaction, whichever is later;
- Financial transaction records — retained for a minimum of five (5) years in compliance with AMLC requirements and applicable tax regulations;
- Customer support records — retained for three (3) years from the date of each interaction;
- Marketing consent records — retained until consent is withdrawn or the account is closed, plus one (1) year thereafter for auditing purposes;
- Technical logs — retained for twelve (12) months from generation unless a longer period is required for a specific legal, security, or regulatory purpose.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
Security Measures
jli3 implements a comprehensive set of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption in transit: All communications between your device and the jli3 platform are encrypted using Transport Layer Security (TLS) with 256-bit encryption. The padlock icon in your browser's address bar confirms the connection is secure;
- Encryption at rest: Sensitive data stored in jli3's databases — including KYC documents and payment details — is encrypted at rest using industry-standard algorithms;
- Password security: Passwords are never stored in plain text. jli3 uses a one-way hashing algorithm with salting to protect account credentials;
- Two-factor authentication (2FA): Players are encouraged to enable 2FA on their jli3 accounts. When activated, an OTP is sent to your registered Philippine mobile number on each login attempt;
- Access controls: Internal access to personal data is granted on a strict need-to-know basis. All jli3 personnel with access to personal data undergo data privacy training and are bound by confidentiality obligations;
- Penetration testing and security audits: jli3 conducts periodic security assessments to identify and remediate vulnerabilities in the platform;
- Incident response: In the event of a personal data breach that poses a real risk to data subjects, jli3 will notify the National Privacy Commission and affected individuals within 72 hours of becoming aware of the breach, in accordance with NPC requirements.
While jli3 takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. Players are encouraged to use a unique, strong password for their jli3 account and to enable two-factor authentication.
Cookies and Tracking Technologies
jli3 uses cookies and similar tracking technologies on the jli3.org platform. Cookies are small text files stored on your device by your browser when you visit a website. They help jli3 deliver a consistent and functional experience across sessions.
8.1 Types of Cookies Used by jli3
- Strictly necessary cookies: Required for the platform to function — these include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without preventing core platform features from working;
- Functional cookies: Store your preferences — such as your preferred language, currency display, and game lobby layout — to personalize your experience across sessions;
- Analytics cookies: Help jli3 understand how players interact with the platform — which game categories are most popular, how long sessions last, and where users encounter friction. Analytics data is processed in aggregated, de-identified form where possible;
- Session timeout cookies: Used to enforce responsible gaming session time limit tools activated on your account.
8.2 Managing Cookies
You may control non-essential cookies through the cookie preference center accessible on the jli3 platform, or through your browser's built-in cookie management settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the jli3 platform.
Your Rights as a Data Subject
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jli3. These rights may be exercised by contacting the jli3 Data Protection Officer using the details in Section 13.
Right to Be Informed
Know what personal data jli3 holds about you, why it is being processed, and how it is used before or at the time of collection.
Right to Access
Request a copy of the personal data jli3 holds about you, including a description of the data, the purposes of processing, and any third-party recipients.
Right to Rectification
Have inaccurate or incomplete personal data corrected or updated. You may update most account information directly in your jli3 account settings.
Right to Erasure
Request the deletion of your personal data where it is no longer necessary for the original purpose, subject to jli3's legal retention obligations.
Right to Object
Object to processing of your personal data for marketing purposes. You may also object to processing based on legitimate interest on grounds relating to your particular situation.
Right to Data Portability
Receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Right to Withdraw Consent
Withdraw consent to processing activities based on consent — such as marketing communications — at any time without affecting the lawfulness of prior processing.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jli3 has violated your data privacy rights.
jli3 will respond to all data subject rights requests within thirty (30) days of receipt. Where a request is complex or numerous, jli3 may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it. jli3 reserves the right to verify the identity of the requesting party before actioning any data subject rights request.
Children's Privacy
The jli3 platform is strictly intended for individuals who are 21 years of age or older in accordance with PAGCOR's minimum age requirements for casino-style online gaming in the Philippines. jli3 does not knowingly collect, process, or store personal data relating to individuals under the age of 21.
During the registration process, all applicants are required to declare their date of birth. Identity verification (KYC) is used to confirm that the declared age is accurate. Any account found to have been opened by or on behalf of a person under 21 years of age will be closed immediately. Any funds held in the account will be returned to the identified source of deposit after deducting any applicable transaction costs.
If you are a parent or guardian and believe your child has accessed the jli3 platform or provided personal data to jli3 without your knowledge, please contact our Data Protection Officer immediately using the details in Section 13. We will take prompt action to investigate and, if confirmed, to remove the relevant data and close the account.
Third-Party Links and Integrations
The jli3 platform may contain references or links to third-party services — for example, payment provider interfaces accessed during deposit or withdrawal flows. These third-party services operate under their own privacy policies, which jli3 does not control.
When you interact with a third-party payment provider such as GCash, Maya, or a bank portal, you are subject to that provider's privacy practices from the point of handoff. jli3 recommends that you review the privacy policies of any third-party services you use in connection with your jli3 account.
jli3 is not responsible for the privacy practices, content, or data handling of any third-party service and accepts no liability in respect thereof.
Changes to This Privacy Policy
jli3 may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, or regulatory requirements. When material changes are made, jli3 will:
- Update the "Last Updated" date at the top of this policy;
- Notify registered jli3 players via email to the address on record and/or via a prominent notice on the jli3 platform at least seven (7) days before the changes take effect; and
- Where required by law, seek fresh consent for any new processing activities that affect data collected under previous consent.
Your continued use of the jli3 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised policy. The current version of this policy is always available at jli3.org/privacy-policy.
Contact Us and Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or jli3's handling of your personal data, please contact us through the following channels:
- Live Chat: Available 24/7 directly on the jli3 platform — the fastest way to reach jli3 support for any privacy-related enquiry.
- Email — Data Protection Officer: [email protected] — please include "Privacy / DPO Request" in the subject line. Allow up to 48 hours for a response to written enquiries.
If you are not satisfied with jli3's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to contact the NPC is available through official Philippine government channels.
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